Terms & Conditions
Welcome to Courteous Hotel. By booking a stay with us, you agree to the following terms and conditions. Please read them carefully. Your use of our services signifies your acceptance of these terms. 1. Booking Policy Reservations can be made through our website, phone, or authorized booking agents. A valid email is required to secure your booking. Confirmation: Upon booking, you will receive a confirmation email with your reservation details. Please review this information for accuracy. 2. Payment Policy Prepayment: Certain rates and offers may require prepayment. Details will be provided during the booking process. Charges: All charges for accommodation, taxes, and additional services will be confirmed at the time of booking. Payment must be settled upon check-in or check-out, depending on the booking terms. 3. Cancellation Policy Cancellation: Cancellations must be made according to the terms specified at the time of booking. Failure to cancel within the stipulated period may result in a cancellation fee or charge. No-Show: In the event of a no-show, the full amount of the reservation may be charged. 4. Check-In and Check-Out Check-In: Check-in time is from [12:00 PM]. Early check-in is subject to availability and may incur additional charges. Check-Out: Check-out time is by [12:00 PM]. Late check-out requests are subject to availability and may involve additional fees. 5. Guest Responsibilities Behavior: Guests are expected to behave respectfully and adhere to hotel rules. Management reserves the right to refuse service or evict guests engaging in disruptive or illegal activities. Damage: Guests are responsible for any damage caused to hotel property during their stay. Charges for damages will be applied to the guest’s account. 6. Privacy Policy Personal Information: We collect and use personal information in accordance with our Privacy Policy. Your information is used to process bookings and enhance your stay. For details, please refer to our Privacy Policy. 7. Liability Personal Belongings: Courteous Hotel is not liable for any loss or damage to personal belongings. Valuables should be stored in the in-room safe or the hotel’s secure facilities. Force Majeure: The hotel is not liable for any failure to perform its obligations due to events beyond its control, including but not limited to natural disasters, strikes, or government actions. 8. Amendments Terms: Courteous Hotel reserves the right to amend these terms and conditions at any time. Changes will be effective immediately upon posting on our website. 9. Governing Law Jurisdiction: These terms and conditions are governed by the laws of Pakistan. Any disputes arising from these terms will be resolved in the courts of Pakistan.